This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts with fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program. From active listening to properly utilizing the power of questions and using language that engages others.
Participants will learn a communication model that will enable them to communicate more clearly, confidently, and effectively, build better rapport, and improve their overall communication with others.